Commissione Europea-The European eGovernment Action Plan 2011/2015
The Digital Agenda for Europe
sets eGovernment within a comprehensive set of measures aimed at exploiting the benefits of information and communication technologies (ICT) across Europe. At a time of highly constrained public resources, ICT can help the public sector develop innovative ways of delivering its services to citizens while unleashing efficiencies and driving down costs. The implementation of the first European eGovernment Action Plan has seen governments across all Member States exchange good practice, and resulted in a number of large-scale pilot projects which are developing concrete solutions for rolling out cross-border eGovernment services. An online community of practitioners, established in 2002, has provided a focus for debate among 80.000 participants on the potential to provide innovative solutions in areas such as eGovernment, health services, and inclusion. Progress has also been made in the re-use of public sector information, and an electronic public procurementplatform developed to allow companies from across Europe to offer their services to governments outside their home country. EU-wide electronic identity systems are coming into existence, which will enable people to access public services electronically across the EU.